Windows Installation

When downloading, you will be given the options of RUN or SAVE Select RUN. If you selected Save instead or Run, locate the installer in your downloads folder. File name “Designer_#_###.exe” (numbers change with updates) Double-Click on the installer. If a Warning appears asking if you want to install from an Unknown Publisher, Choose YES. […]

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Shipping Claim Photo Requirements

If you have received a package that was damaged due to shipping by UPS. Please follow the steps down below, before submitting your photos to CarveWright. The email you be sending the photos to is: support@carvewright.com Although a physical inspection at a UPS-approved facility (location) is typically required for damage package claims, photo documentation can […]

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Traction Belts not moving

Description of Issue Traction belts not moving when head is cracked down on board. Or when testing the x-axis, you will be able to hear the x motor running but the belts are not moving or knocking. Possible Causes Cause can be: that the x drive gear plate assembly is stripped, on older machines that […]

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Error 126

“The flash operation failed with error code 126” This error message occurs when trying to upload a project to the memory card with Designer versions 3.106 or lower.  When you hit OK and try to upload to the memory card you will get a Flash Error. “Error writing to flash device Flash is damaged or cannot be […]

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Replacing Crank Torque Plate

Replacing the Crank Torque Plate To remove and replace the crank torque plate you will need the following tools: #2 Phillips screwdriver (magnetic tip preferred) 8mm open end wrench Blue Loctite Armor Plate with Moly-D You will need to remove the left side panel and disassemble the stabilizer, follow this guide to remove  the side […]

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Materials to Carve

There are several materials other than wood that are popular with our users. Here is a list of the top products we’ve seen and experimented with. – Corian, Staron or other brands. There are many manufactures for this solid surface acrylic product, but you need to stay away from the variations with “ester” in them. […]

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