Unknown Error (23)

“An unknown error (23) occurred while compiling project. Please report this problem to LHR Technologies for a fix. Cannot continue, sorry.” This error message occurs when trying to upload a blank project board to the memory card with Designer versions 1.188 or lower.  You have to have a design on the board to have something […]

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Error: Font Generator Version Does Not Match

If you see the message: “Error: Font Generator version does not match Designer version” This is caused by McAfee Virus Protection Software blocking Designers font handler. You will need to add a rule to allow “gui.exe” and “fontgen.exe” to run, or you can turn McAfee off entirely. For more information on how to do this, please […]

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The files required for this program have been moved or are missing

Some customers have started getting a message on their Windows 10 computers saying; “The files required for this program have been moved or are missing.” The following guide will walk you through re-installing Designer on to a Windows 10 computer to FIX this message. This will work with Designer Basic or Designer Pro but all […]

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“GUI.exe has stopped running” Error

There are a number of possible causes for this “GUI.exe has stopped running” error.  The first step is to verify the installation is not corrupted and installed correctly. INSTALLATION INSTRUCTIONS If you encounter a “gui.exe” crash after installing the software using the procedure listed in the installation document, you may need to make a few […]

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