Description of Issue The machine is turned on and the LCD screen shows “Scan Area” menu instead of the CarveWright Main menu. This menu appears because the machine thinks that the scanning probe is installed. Possible Causes Causes include: scanning probe plugged in, old firmware, or the incorrect user setting telling the machine where to […]
Category: A/B/C Model LCD Messages
Random X, Y, or Z-Axis Stall Errors
Description of Issue A random x/y/z-stall is defined as a repeated stoppage during a project where the LCD shows an X-Axis Stall, Y-Axis Stall or Z-Axis Stall seemingly with no pattern. Possible Causes This issue is usually caused by an intermittent power supply voltage, an obstacle ithat is preventing movement, or a something that is […]
Random Errors Caused by Board Being Too Thin
Description of Issue There are several issues that can be caused by inserting a board that is below the .5” minimum required thickness into the machine. These errors are all associated with other problems too so sometimes it is hard to diagnose unless you check the board thickness right away. Possible Causes A thin board […]
System Error (81). Please Contact CarveWright Message.
Description of Issue At startup the machine reports this error. Possible Causes The serial number stored on the controller electronics is corrupt. Troubleshooting Steps Verify that the serial number is corrupt by turning the machine ON and navigating to the Configurations Menu from the CarveWright Main Menu by using the up/down arrows or pressing the […]
Stuck Compression Roller Message
Description of Issue During operation machine can report that one of the two sprung loaded compression rollers is stuck. This occurs when the sensors that monitor the compressed/released state of the roller is reporting an unexpected state. See a detailed description of this mechanism in the Troubleshooting section of the CarveWright Operator’s manual. Possible Causes […]
SRAM Message
Description of Issue During initial power up, the LCD screen displays the CarveWright banner and “SRAM followed by numeric characters”. It will not let you proceed from this screen. Possible Causes The cause is a defective controller board (A2065). Troubleshooting Steps Replace the controller board (A2065).
Power Fluctuation Message
Description of Issue The machine displays the Power Fluctuation message when it encounters an under-voltage condition on the 5V power supply. The machine shuts down and safes all operations. Possible Causes There are three main causes for the under-voltage condition, a faulty power supply, a loose connector, a drawdown on the circuit, and a short […]
Possible Board Removal Message
Description of Issue The “Possible Board Removal” message occurs when the head is cranked up unexpectedly. Both compression roller switches would have to be showing released during the project which the machine interprets as no board being present. Possible Causes Possible causes are: the head is cranked up in the middle of the project, here […]
LCD Always Shows “CarveWright Woodworking Machine”
Description of Issue When the machine is turned on, the LCD screen does not progress to the Main Menu and is stuck showing “CarveWright Woodworking Machine”. Possible Causes Cause include: a corrupted memory card or a faulty controller board. Troubleshooting Steps Take the memory card to the programmer and open the Designer software. In the […]
Possible Board Problem Message
Description of Issue The Possible Board Problem message occurs when the board tracking sensor is unable to closely track the board with respect to the commanded motion of the drive motors. Possible Causes Cause can be: board defects, rolled up belt, low head pressure, damaged or missing o-ring on the board tracking sensor, dust in […]