Designer 5 offers a greater amount of resolution for patterns. Due to changes in the formatting of patterns in Designer 5, patterns created in Designer 5 may not be backwards compatible. This means that patterns created in Designer 5 will not be able to open in earlier versions of Designer. In this article, you will […]
Category: Designer Troubleshooting
Unknown Error (29)
“An unknown error (29) occurred while compiling project. Please report this problem to LHR Technologies for a fix. Cannot continue, sorry.” This error message occurs when trying to upload a project with a keyhole that has the depth setting out of range. The keyhole function defaults at the most appropriate depth at .325″, so it […]
Unknown Error (23)
“An unknown error (23) occurred while compiling project. Please report this problem to LHR Technologies for a fix. Cannot continue, sorry.” This error message occurs when trying to upload a blank project board to the memory card with Designer versions 1.188 or lower. You have to have a design on the board to have something […]
Error: Font Generator Version Does Not Match
If you see the message: “Error: Font Generator version does not match Designer version” This is caused by McAfee Virus Protection Software blocking Designers font handler. You will need to add a rule to allow “gui.exe” and “fontgen.exe” to run, or you can turn McAfee off entirely. For more information on how to do this, please […]
The files required for this program have been moved or are missing
Some Designer 3 customers have started getting a message on their Windows 10 computers saying; “The files required for this program have been moved or are missing.” If you have received this message, you will need to uninstall your CarveWright Designer software. Use the Add or Remove feature in your Windows control panel. Project Designer […]
“GUI.exe has stopped running” Error
There are a number of possible causes for this “GUI.exe has stopped running” error. The first step is to verify the installation is not corrupted and installed correctly. INSTALLATION INSTRUCTIONS If you encounter a “gui.exe” crash after installing the software using the procedure listed in the installation document, you may need to make a few […]