The files required for this program have been moved or are missing

Some customers have started getting a message on their Windows 10 computers saying; “The files required for this program have been moved or are missing.” The following guide will walk you through re-installing Designer on to a Windows 10 computer to FIX this message. This will work with Designer Basic or Designer Pro but all […]

Read More

Installing on MAC

Click on the Download Apple Installer button and the installer will automatically download into your downloads folder. Locate the installer file, “Designer_#_###.dmg”, in your downloads folder. (numbers change with updates)  Double-Click on the file to open it. A folder will open containing the Readme.txt and the CarveWright Icon.  Drag the Icon into your Applications Folder. From the […]

Read More

Software Installation & Registration

Installation DOWNLOAD SOFTWARE QUICK START GUIDE NOTE: STORE ACCOUNT (where you make online purchases) & CUSTOMER ACCOUNT (where you register computers, machine & licenses) are two separate pieces of software and may have different usernames & passwords.

Read More

“GUI.exe has stopped running” Error

There are a number of possible causes for this “GUI.exe has stopped running” error.  The first step is to verify the installation is not corrupted and installed correctly. INSTALLATION INSTRUCTIONS If you encounter a “gui.exe” crash after installing the software using the procedure listed in the installation document, you may need to make a few […]

Read More

License Activation

This page contains instructions for activating software products purchased from the CarveWright Online Store including: Add-On Software · Patterns · Pattern Collections · Projects · Subscriptions NOTE: If you are looking for help with Download, Installation, Registration or Re-Registration of the Project Designer Software click this link: Installation and Registration EXPLANATION OF ACTIVATION, DOWNLOAD & INSTALL: One or all […]

Read More