Typically this error results from one of three things: The area specified causes the body of the probe to hit the side rails of the Scanning Sled. Make sure that the scan area specified does not include any vertical parts of the sled and/or center the object on the scanning sled. There is a high […]
In this case the Scanning Probe is recognized by the Machine but it is stuck in the Open position when it should be Closed. There are several things that can cause this: An internal short in the probe. An intermittent disconnect in the cable. An off-center hole in the body of the probe that does
Possible Cause The machine has been updated with the A907 motor pack but the machine has not been configured to recognize this. The machine must be told where to look for the scanning probe. Solution Verify version 1.121 or later of the software and that the card firmware is updated. This is important since the
Introduction The CarveWright scanning probe enables the user to create a height map of and existing surface that can then be imported into the CarveWright Design Software libraries for use on any project. Please become familiar with the Probe Operators Manual as it explains will explain, in depth, the many features of the CarveWright Scanning
Description of Issue The temperature of the Z-truck should stay below 60 degrees Celsius (140 degrees Fahrenheit) at all times. As a rule of thumb, if you cannot hold your hand on the surface of the truck for more than 5 seconds it is too hot. There is a run-in period with a new machine
Description of Issue The machine uses the top surface on the swinging bit touch plate (located at the far right of travel) to locate the position of the bit tip during its homing routine. Failure to touch the top surface of the bit plate results in a “Please Load Bit Error” discussed above. The bit
Description of Issue A clicking sound is heard from the machine during homing or carving, especially when the Y truck is moving to the right of the machine. The clicking can also precede a Y/Z stall or even a skipping in the raster pattern. Possible Causes Causes include: a loose Y/Z belt tensioner, a frozen
The STL Slicer software enables the user to import 3d models and slice them up for carving.
Description of Issue The head fails to raise-up when using the crank. Possible Causes Causes include: the red locking lever is engaged, the head is raised to the top of travel, the crank handle is not engaging, the head is not level, or there is damage to the cranking mechanism. Troubleshooting Steps Check that the
Description of Issue The head fails to lower when using the crank. Usually it sits in place and the crank clutch continues to click. Possible Causes Causes include: the red locking lever is engaged, the head is raised to the top of travel and stuck, the lowering mechanism needs lubrication, the crank handle is not