Random X, Y, or Z-Axis Stall Errors

Description of Issue A random x/y/z-stall is defined as a repeated stoppage during a project where the LCD shows an X-Axis Stall, Y-Axis Stall or Z-Axis Stall seemingly with no pattern. Possible Causes This issue is usually caused by an intermittent power supply voltage, an obstacle ithat is preventing movement, or a something that is […]

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Random Errors Caused by Board Being Too Thin

Description of Issue There are several issues that can be caused by inserting a board that is below the .5” minimum required thickness into the machine.  These errors are all associated with other problems too so sometimes it is hard to diagnose unless you check the board thickness right away. Possible Causes A thin board […]

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System Error (81). Please Contact CarveWright Message.

Description of Issue At startup the machine reports this error. Possible Causes The serial number stored on the controller electronics is corrupt. Troubleshooting Steps Verify that the serial number is corrupt by turning the machine ON and navigating to the Configurations Menu from the CarveWright Main Menu by using the up/down arrows or pressing the […]

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Possible Board Problem Message

Description of Issue The Possible Board Problem message occurs when the board tracking sensor is unable to closely track the board with respect to the commanded motion of the drive motors. Possible Causes Cause can be: board defects, rolled up belt, low head pressure, damaged or missing o-ring on the board tracking sensor, dust in […]

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Please Set Sliding Plate Message

Description of Issue The “Please Set Sliding Plate” message comes up when the machine is unable to locate the sliding plate with the tip of the bit, usually when measuring the bit before doing a cut-out operation.  The tip of the bit goes below the bottom plane of the board during the cut-out operation and […]

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Please Load Bit Message

Description of Issue The “Please Load Bit Error” message occurs during homing when the machine is unable to verify the position of the bit tip.  The machine uses surfaces on the board tracking sensor (in the cutout of the strongback at the far left of the bit travel) and the swinging bit touch plate (at […]

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Please Close Cover Message

Description of Issue The “Please Close Cover” message appears once the project begins even though the cover is closed.  The machine has two switches that check to see that the cover is down before cutting.  The left one reports the cover state to the electronics and the right one connects the power circuit to the […]

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Error Loading Size: 28 Message

Description of Issue The machine will tend to show this error message during the beginning process or starting a carving when it cannot access the memory card data. Possible Causes The machine displays this error message when the project on the memory card has been corrupted.  It improperly loads the incorrect project size, resulting in […]

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Please Clear Board Sensor Message

Description of Issue This error appears when the sensor used to find the edges of the workpiece is not seeing reading within its operational limits.  The sensor system consists of an infrared LED and an infrared detector.  The board sensor works by reflecting infrared light off of the board and reading the intensity of the […]

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Edge Detection Failure Message

Description of Issue The edge detect failure occurs when the board sensor gets bad data when looking for a board edge during the initial measuring and homing part of the project. Possible Causes Causes include: a low board sensor reading, a very dark color workpiece, sawdust on the sliding plate, a hole in the board, […]

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