Description of Issue The machine appears to have no power because nothing is displayed on the LCD screen when the machine is turned on. Possible Causes Machine not plugged in, no power to the outlet, machine not turned on, contrast knob for the LCD turned too far down, faulty LCD display, faulty power supply, faulty […]
Category: Trouble Turning On Your Machine
Machine Reboots at Random Times
Description of Issue The machine loses power at random times and reboots to the main menu. Possible Causes Causes include: other machines are on the same power circuit (including unexpected items like AC units, compressors, refrigerators, and sump pumps), a faulty power supply, a faulty controller, a faulty power switch, or a short somewhere in […]
LCD Shows Random Characters
Description of Issue During initial power up, the LCD screen displays a series of random characters. Possible Causes The cause is either a defective controller board (A2065) or a faulty LCD cable. Troubleshooting Steps Insure connectivity of cable. Send controller/cable in for testing. (Always make sure you are properly packing controller – see video.) Replacement of […]
LCD Shows Black Squares
Description of Issue The LCD screen shows nothing but black squares when the machine is turned on. There is no way to proceed through the menus. Possible Causes Causes include: no memory card inserted in the machine, the contrast knob on the keypad turned too high, a faulty memory card, a faulty controller electronics board, […]
LCD is Blank
Description of Issue The LCD screen shows nothing when the machine is turned on. Possible Causes Cause include: the machine not plugged in, the machine not turned on, the contrast knob on the keypad turned down very low, an improperly inserted memory card, a corrupted memory card, a disconnected wire to the power supply, a […]