Description of Issue The cut motor audibly changes pitch during a carving. This is indicative of the sensor losing track of the RPM and defaulting to a pre-programmed speed. Possible Causes The cause of this change is most likely a faulty board sensor or sensor magnet. Troubleshooting Steps Check to see that the cut motor […]
Description of Issue The cutting motor does not turn on at the beginning of the carving. Possible Causes Causes include: a faulty switch, a loose connector, a faulty X-termination board, a pinched wire in the cut motor, a loose power wire, a head cover that is not engaging the AC motor switch, or a bad
Description of Issue Users sometimes report very unsatisfactory results when carving imported images or graphics. Customer needs to be aware that carving an imported picture is very difficult to make look right in wood. The reason why is that the machine is trying to carve every single detail of the picture and there is a
Description of Issue The machine can unexpectedly begin to carve deeper as the carving progresses. Possible Causes Causes include: a loose bit, dust in the Z encoder, a loose Z belt clamp on the back of the Z-truck, or a loose encoder wheel on the Z motor. The situation can be revealed or made worse
Description of Issue In rare cases we have seen unexpected carvings where the depth becomes shallower as the bit moves from right to left (as seen facing the machine) doing a raster pattern. Possible Causes Causes include a loose bit, a board that varies in thickness from side to side, a cupped board or a
Description of Issue This issue occurs when the edge or boundary of a carving starts to gradually (or even radically) shift in the side-to-side direction unexpectedly. Possible Causes Causes include: a loose Y belt tensioner, dust in the Y encoder, a Y belt missing teeth, or a loose encoder wheel on the Y encoder. The
This error occurs only during the initial homing and measurement routine before the carving. It occurs when STOP is pressed during “Check Tracking Roller” error message. This error is shown because of out of limit numbers when measuring the length of the board.
Motion was requested in software when the X/Y/Z servos were disabled. The machine will report “motion flush w/o servo”, then throw error E48 to the screen when the user presses a key. Cycle the machine power and retry the project. If the error persists, record the seven digit error code and contact CarveWright customer support.
Cycle the machine power and retry the project. If the error persists, record the seven digit error code and contact CarveWright customer support.
Cycle the machine power and retry the project. If the error persists, record the seven digit error code and contact CarveWright customer support.
For support use the contact form, or call 713-473-6572 and leave a message. Our support staff will respond within one business day.
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