Shipping Claim Photo Requirements

If you have received a package that was damaged due to shipping by UPS. Please follow the steps down below, before submitting your photos to CarveWright. The email you be sending the photos to is: support@carvewright.com Although a physical inspection at a UPS-approved facility (location) is typically required for damage package claims, photo documentation can […]

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Traction Belts not moving

Description of Issue Traction belts not moving when head is cracked down on board. Or when testing the x-axis, you will be able to hear the x motor running but the belts are not moving or knocking. Possible Causes Cause can be: that the x drive gear plate assembly is stripped, on older machines that […]

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