Description of Issue During initial power up, the LCD screen displays a series of random characters. Possible Causes The cause is either a defective controller board (A2065) or a faulty LCD cable. Troubleshooting Steps Insure connectivity of cable. Send controller/cable in for testing. (Always make sure you are properly packing controller – see video.) Replacement of […]
Description of Issue The LCD screen shows nothing but black squares when the machine is turned on. There is no way to proceed through the menus. Possible Causes Causes include: no memory card inserted in the machine, the contrast knob on the keypad turned too high, a faulty memory card, a faulty controller electronics board,
Description of Issue The LCD screen shows nothing when the machine is turned on. Possible Causes Cause include: the machine not plugged in, the machine not turned on, the contrast knob on the keypad turned down very low, an improperly inserted memory card, a corrupted memory card, a disconnected wire to the power supply, a
Description of Issue The flexshaft sheath temperature should be cool enough that you can hold it in your hand even after long periods of operation. If the flexshaft core becomes hot enough it can melt the outer rubber sheath. A melted flexshaft sheath requires the immediate replacement of the entire A2045 flexshaft assembly. In the
Description of Issue In rare cases, the flexshaft core will be broken anywhere from 1″ to 1 1/2″ from either end. This will usually happen within one hour of use. Possible Causes A burr has been raised on the inside of the flexshaft sheath that cuts into the core. Troubleshooting Steps Change the flexshaft assembly
Description of Issue The cut motor audibly changes pitch during a carving. This is indicative of the sensor losing track of the RPM and defaulting to a pre-programmed speed. Possible Causes The cause of this change is most likely a faulty board sensor or sensor magnet. Troubleshooting Steps Check to see that the cut motor
Description of Issue The cutting motor does not turn on at the beginning of the carving. Possible Causes Causes include: a faulty switch, a loose connector, a faulty X-termination board, a pinched wire in the cut motor, a loose power wire, a head cover that is not engaging the AC motor switch, or a bad
Description of Issue Users sometimes report very unsatisfactory results when carving imported images or graphics. Customer needs to be aware that carving an imported picture is very difficult to make look right in wood. The reason why is that the machine is trying to carve every single detail of the picture and there is a
Description of Issue The machine can unexpectedly begin to carve deeper as the carving progresses. Possible Causes Causes include: a loose bit, dust in the Z encoder, a loose Z belt clamp on the back of the Z-truck, or a loose encoder wheel on the Z motor. The situation can be revealed or made worse
Description of Issue In rare cases we have seen unexpected carvings where the depth becomes shallower as the bit moves from right to left (as seen facing the machine) doing a raster pattern. Possible Causes Causes include a loose bit, a board that varies in thickness from side to side, a cupped board or a
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